ASUS USA

Asus Vivo – Defective laptop, customer abuse instead of customer support

Name of Complainant Dr. Yanina Shapiro
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

THEY SELL DEFECTIVE PRODUCTS, THEIR WARRANTY DOES NOT BEGIN WITH THE DATE OF REGISTRATION, BUT WITH THE DATE OF SALE. THEIR CUSTOMER SUPPORT IS HANDLED BY ROBOTS, who are not able to grasp issues or escalate, on 25 requests. Their support is worthless. Presently, I have 2 defective ASUS laptops on my hands. One (my […]

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