Amazon basics

AmazonBasics LED TV Warranty Issue

Posted on by Consumer Court
Name of Complainant Shubham Verma
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

To Whom It May Concern, I am writing to file a formal complaint as a customer regarding my recent experience with a product and warranty claim. On March 27, 2022, I purchased an AmazonBasics LED TV from Amazon, and I expected a reliable and durable product. However, on July 15, 2023, the screen of the […]

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Defective product received from amazonbasics

Posted on by Consumer Court
Name of Complainant Amal Krishna
Date of ComplaintAugust 6, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Defective product received from amazonbasics . I ordered a charger from amazon worked for 10 days and then stopped working. Their warranty period is for 15 months from the period of purchase. But the seller is not providing the warranty service as it promised. Defective product received from amazonbasics was last modified: August 6th, 2023 […]

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Not Providing Warranty Services as well as refund

Posted on by Consumer Court
Name of Complainant Sandesh karanje
Date of ComplaintFebruary 2, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello, I purchased Amazon Basics TV at the date of 5th feb.2022. but it was stopped working under warranty period. Now Amazon staff telling me from last 35days that they don’t have part available and not initiate any resolution on this thing. Pls help to get my money back Not Providing Warranty Services as well […]

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Warranty not fulfilled by Amazon for their own product

Posted on by Consumer Court
Name of Complainant Rajiv
Date of ComplaintDecember 20, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Purchased an Amazon basics 568litres refrigerator on Jan 19th 2022 and was delivered three days later. After 9 months the product stopped cooling and stays at room temperature. Asked for warranty claim but Amazon is just trying to push it off to outsourced service people who keep cancelling the appointment on purpose. This is absolutely […]

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My refrigerator

Posted on by Consumer Court
Name of Complainant Vijay kumar
Date of ComplaintDecember 13, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Refrigerator under warranty but amazon is not providing services its been 5 months i am tired of calling amazon service centre again and again they are just rescheduling it constantly. My refrigerator was last modified: December 13th, 2022 by Consumer Court

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Amazon Basics Refrigerator

Posted on by Consumer Court
Name of Complainant Arshiya khannum
Date of ComplaintNovember 14, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered Amazon basics 568L black color refrigerator on march 14th 2022 and it was delivered to us on 16th march 2022 it says 5 years of warranty on the compressor and right after 7 months the compressor has got damaged ..refrigerator has stopped working. I’m trying to claim the warranty service through the […]

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Defective Amazon basics dishwasher

Posted on by Consumer Court
Name of Complainant Atul Chippalkatti
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased an 8 place setting Dishwasher of Amazon basic brand on 27 Oct 22. On the day of installation, found the main plastic tub of machine cracked and water leaking from machine. Demanded for replacement from Amazon but it is not responding. It is a third class China made item with poor quality plastic. […]

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Defective product, deficiencies in service

Posted on by Consumer Court
Name of Complainant Shashank Shekhar Singh
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

403-2059990-9582750 purchased by 10-Jan-2020. Issue has been raised several times but the company is avoiding to provide service under false pretext and is assuring to replace the product. Issue is pending for last 3 months. Parts are already taken out but no resolution. Defective product, deficiencies in service was last modified: November 5th, 2022 by […]

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Defective Dishwasher

Posted on by Consumer Court
Name of Complainant Harsh mittal
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

The Dishwasher was delivered after installation it wasn’t working. Raise multiple service request but the complaint was not resolved. Waited for almost 2 months to get it repaired (item is unused and original) Made another complaint and Finally, their customer support executive confirmed to replace the item and scheduled a pick up for the same […]

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Defective product, deficiencies in service

Posted on by Consumer Court
Name of Complainant SUDIN SANGODCAR
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

408-9691308-0597117 . Issue has been raised several times but the company is avoiding to provide service under false pretext and is assuring to replace the product. The product was purchased on 17 January Defective product, deficiencies in service was last modified: July 9th, 2022 by Consumer Court

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