Airtel

False Deduction of internet usage

Name of Complainant RAVULAKOLLU shivani
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I didnt use my internet from past night but there was an sms sent saying i have used my 100% data False Deduction of internet usage was last modified: July 29th, 2020 by Consumer Court

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Denying for refund of a failed recharge.

Name of Complainant Chandrasekhar jena
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Respected sir, I have a complain that on the dt 09.06.2020 I made a recharge of rs.379/- But I didn’t get any notification and also recharge not done then I talked to your exicutive they said that transaction has been cancelled and the money will be refund to my account within 7 to 10 days. Still […]

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My data is getting deducted more than I use.

Name of Complainant Chandrashekhar medhekar
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It happened 4-5 times. The speed of internet increases suddenly and I receive a message you have used 90% of data, actually which is not used by me. My data is getting deducted more than I use. was last modified: July 29th, 2020 by Consumer Court

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Airtel charged twice on recharge with no extra validity

Name of Complainant Samudrala Rama krishna
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have an existing validity plan on Airtel number 9030791861. I made a recharge of 2498 by mistake. But Airtel doesn’t give an option to reverse the amount. Please do the needful. Airtel charged twice on recharge with no extra validity was last modified: July 29th, 2020 by Consumer Court

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Network Issues / Call Drops

Name of Complainant Sumair Qureshi
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since 1 month I am facing network issues at my area – Mira Road, Thane. I have tried contacting the customer care team but they are really aren’t bothered to take my complaint. I have also got the sim card replaced but still the issue persist and facing call drops and low internet speed. In […]

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Airtel app crashing when recharging and money is deducting from account

Name of Complainant Gvs Veerendra
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have recharged my mobile number 9703534970 with 598inr and i have done payment through airtel app and money is deducted from my account but my recharge was failed and this is not the first time from airtel app. Airtel app crashing when recharging and money is deducting from account was last modified: July 29th, […]

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Not working on the Safe Custody request and Generating Bill and doing daily calls

Name of Complainant Chanchal Chauhan
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I April I tried reaching customer care, but no one was available due to lockdown. Finally, I got a call from their own customer care as my advance recharge was going to get over in May. I requested to put my number in Safe Custody, she told me that she has generated the request and […]

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