| Name of Complainant | Meenal Agarwal |
| Date of Complaint | November 13, 2023 |
| Name(s) of companies complained against | Air India Express (Air Asia) |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
As an individual who recently experienced the services of Air India Express, I want to bring attention to a concerning policy change regarding seat allocation. It has come to my attention that Air India Express now mandates paid seating for all passengers, with a minimum cost of INR 450-500 per seat. This new policy, in […]
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