ACT Fibrenet

Failure to meet contractual obligation and refusing to refund excess money collected.

Posted on by Consumer Court
Name of Complainant Srinivasan RAGHUNATHAN
Date of ComplaintSeptember 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I signed up for a 150Mbps prepaid plan and I got a speed of less than 35Mbps. When I complained they asked for 2k for the replacement of the router. They raised dozens of tickets and closed them without solving them, and they are masters of false promises.  No one cares to reply to the emails. […]

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Not getting refund from act fibrenet

Posted on by Consumer Court
Name of Complainant Samiya jabeen
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I applied for new connection in act fibernet on 10th of August and paid them 5months of billed amount of 2590 rupees…at night on the same day technian came and checked about service is there or not….then he said we don’t have service in your area….you can ask them for refund…then I continuously contacted them […]

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ACT Fibrenet Refund

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintAugust 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1. I paid 798 rs for internet connection on February 12,2020 2. I did not get the internet connection. 3. I asked for refund on march and they requested to send me my bank account details. 4. I provided the bank account details but the account number was wrong. 5. Instead of 14 digits i […]

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