Act Fiber

Wanted refund from broadband company

Name of Complainant Sambhav Jain
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Paid for broadband connection but after few days they denied for connection and now it’s been over 15 days and they are not refunding my amount Wanted refund from broadband company was last modified: December 25th, 2021 by Consumer Court

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Delay Delivery.. without my permission cancelled my order

Name of Complainant Vishali
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They are not delivered my product on promised date…it takes 15+days to take delivery.. finally without my permission they are cancelled my order..this is not for the 1st time..I’m facing almost 5times.i will give 2mobile numbers..they are not calling to any number.. finally they are cancelled.. totally my tame waste..I’m nit worried about my money..but […]

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Poor service and no compliant resolution

Name of Complainant Adarsh
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Act fiber does not provide internet for days and when i complain they seem to not care at all. First event happend in september, i paid all my bills yet i had no internet for 7 days. And now its happening again. Poor service and no compliant resolution was last modified: November 15th, 2020 by […]

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Internet Issue

Name of Complainant pradeep ukey
Date of ComplaintOctober 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is awful to say that why I am paying money I don’t know. I am trying to switch another network, but I have good relationship with ACT Fiber that’s why I am connected. Every month there is 4 complaints about internet connection,  why this is happening I don’t know. At every emergency work your […]

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Delay in refund/installation by ACT

Name of Complainant gopalrao
Date of ComplaintJuly 31, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had applied for connection on 21th May 2019 and they have taken 6 months subscription paid 4600 rupess by cash and till now – no connection, no call – nothing has happened. If we call sales guy who had taken the application with cash, is least bothered and says some issues are there and […]

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