1win

Amount Not Credited To Game Account

Name of Complainant Kumar K
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I deposited Rs. 500 on 27th Feb on the 1win website using phone pay. The amount is deducted from my account till on 6th of March, but the deducted amount is not credited to my game account. I have contacted customer care – (Chat Support / Call / Email) no one is responding. Game […]

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Support response time

Name of Complainant Abdal
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Support doesn’t respond quickly. Sometimes they answer quickly, it happens that they sat for half an hour without an answer. The odds keep stable averages, there are enough events for football. Support response time was last modified: March 2nd, 2023 by Consumer Court

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Sometimes the game doesn’t work

Name of Complainant Khalsun
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I play poker tournaments, it’s not bad. But sometimes it doesn’t go at all, thanks for being free and $ 1k prize fund is also not bad, I hope I can pick it up. Sometimes the game doesn’t work was last modified: March 2nd, 2023 by Consumer Court

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Deposited money but did not credited to my account

Name of Complainant Shivam Kumar
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have deposited ₹300 to my 1win account but it has credited yet. Deposited money but did not credited to my account was last modified: March 2nd, 2023 by Consumer Court

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Doesn’t withdraw money quickly

Name of Complainant Karim
Date of ComplaintMarch 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I withdrew 8000 yesterday, the payment was accepted for processing, but nothing came for half an hour. I contacted the administration, they said the payment was sent. The money came only an hour later. A little nervous, but thanks anyway. Doesn’t withdraw money quickly was last modified: March 1st, 2023 by Consumer Court

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