| Name of Complainant | |
| Date of Complaint | April 19, 2023 |
| Name(s) of companies complained against | Symphony limited |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered Disney Frozen cooler on 31st March 2023, worth rs 4999/-. With order ID #40912
They gave estimated delivery date on 11th April, today is 19th April till now product not delivered at all.
After calling order tracking number on 12 th April 2023,
they told that due to technical issues in transit you need to wait for 48 hours. So again i called on 14 th April same answer again as above.
One of the cc person is shouting in return to us that we need to wait till it is solved.
I made call again on 17th April same answer again, i don’t know weather they deliver the product or not.
If i cancel the order now don’t know wheather my amount will refund or not. i lost my money with this branded people advertising.
My sincere request to all the customer don’t trust these people at all simply eating away all our hardcore money.
If you want to purchase, go to shop directly and purchase it. But not these company product they are not responding to us properly.
After continuous struggle talking with customer service people. I received a mail from them saying same technical issues and required 48 hrs.
Today is 19th April 48 hrs is over after receiving mail, now also my product not delivered.
Image Uploaded by sumalatha:
I received a cooler after 15 days of delaying period. I will update after a week again how it is working and in which condition it was delivered all the details.
But, very much disappointed with this company, faced a lots of tension in the house with this people.