Supply of third-rate products not ordered by me

Name of Complainant S. Iyengar
Date of ComplaintMay 13, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by S. Iyengar:

Complaint against ShineSummer
I had ordered(order no. SS2325) a new Samsung Galaxy A 10s mobile phone by paying Rs. 2,999 through internet banking. The package delivered to me on 10 May 2020 contained two cheap quality cell phones. I immediately sent an email to “[email protected]) which is the address given on the package.

However, the mail was not delivered under the reason “the address couldn’t be found or is unable to receive email”.

There is no other contact address or phone no. Hence this complaint.

I am attaching a photo of the products delivered, thepacking slip/ label on the package and my email of the 10th May.

Image Uploaded by S. Iyengar:

Supply of third-rate products not ordered by me

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