| Name of Complainant | |
| Date of Complaint | August 10, 2020 |
| Name(s) of companies complained against | BEST |
| Category of complaint | Electricity |
| Permanent link of complaint | Right click to copy link |
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To,
Assistant Admin. Manager,
Customer Care ‘D’ Ward,
New Administrative Building, 2nd Floor, Tardeo Complex,
- S. Nimkararg, Tardeo, Mumbai 400008.
Dear Sir,
I, Ketan H Shah (consumer no. 810-021-101*3), have received electricity bill of Rs. 12,890 for July 2020.
As per the detailed bill received, I have been charged the following units:
| Month | Units Charged (current year: 2020) | Units Charged (previous year: 2019) |
| April* | 579 | 191 |
| May* | 616 | 367 |
| June* | 523 | 390 |
| July | 524 | 388 |
* 323 units units were charged based on estimated reading and the difference between estimated and actual reading has been charged in the bill for month of July 2020.
Please note that in the past 18 months (between August 2018 to January 2020), the average unit consumption was 278.66 units per month and the average bill was Rs. 1728.88 per month.
Considering that the average unit consumption in has been much lower in the past and the unit consumption in the comparable months in the previous year too has been much lower, we request you to recheck our electricity bill.
Further, we stay in a 315 square feet flat with limited appliances. Please consider our request for revised bill favorably.
Regards,
Ketan H Shah
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