Substandard protein powder

Name of Complainant Pranav Aggarwal
Date of ComplaintMarch 26, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranav Aggarwal:

I ordered a plant based pea protein powder from Nutrabay with order id #7552838.
But the product i received has different nutritional information than what was mentioned on the website especially the essential amino acid content. Also the ingredient list is also a little different than what’s mentioned on the website.
Upon complaining, the company didn’t admit any wrongdoing on its part, but after threatening to file a complain they agreed to return it only if it was not opened but as a normal consumer I didn’t check these details straight after receiving the item and opened it. So now the company is not doing anything.

Image Uploaded by Pranav Aggarwal:

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