| Name of Complainant | |
| Date of Complaint | December 6, 2020 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have paid 100/- for 3 months subscription alt balaji but when i am playing the video it is taking me to the subscription page and when trying to make payment again a pop up comes that you are already subscribed but videos are not playing
Image Uploaded by Rubal Gandhi:
Hi Rubal,
We regret the inconvenience caused. Please share with us the payment receipt and the email id or mobile number associated with ALTBalaji app to support@altbalaji.com and we shall look into the issue on priority.
Team,
ALTBalaji
I have also same issue its subscribe but not working
I ave paid 100/- for 3 months and again 180 for 6 mnths subscription alt balaji but when i am playing the video it is taking me to the subscription page and when trying to make payment again a pop up comes that you are already subscribed but videos are not playing