| Name of Complainant | |
| Date of Complaint | May 16, 2019 |
| Name(s) of companies complained against | tatasky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My subscriber id 1281790590.
This has a reference to the mail below on the payment issue recharge of my subscriber account no.1281790590. I have recharged Rs1500 in my account on 25 April 2019 through HDFC net banking from Tata Sky app, but the recharge did not happen. However the amount of RS 1500 has been debited from my account. I have raised the complaint with you but your team had asked me to revalidate with bank.
Vide Merchant ref no.784336341/TECHTATASKY As confirmed with the biller this payment is updated successfully at Tata Sky’s end.
– Forwarded by Shaumayan Roy/Retail Branch Banking/Salt Lake Sector II/HBL on 16-05-2019 14:19 —–
From: “DirectBankingQuery” <directbanking.query@hdfcbank.com>
To: “Shaumayan.Roy@hdfcbank.com” <Shaumayan.Roy@hdfcbank.com>
Date: 16-05-2019 13:14
Subject: RE:’HBL=057-352-972′ Payment no received by beneficiary
Dear All
This is with reference to the direct pay transaction done on 25-4-2019 for Rs.1,500.00 vide Merchant ref no.784336341/TECHTATASKY
As confirmed with the biller this payment is updated SuccessFully at the billers end
Kindly advice the customer to laise with merchant for clarifications if any.
Regards,
Kabirudeen A
