| Name of Complainant | |
| Date of Complaint | February 25, 2026 |
| Name(s) of companies complained against | XLASE INDIA PRIVATE LIMITED. |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Subject: Warranty Claim – Fiber Laser Source Not Working
Dear Customer Care Team,
I am writing to inform you that the fiber laser source purchased from your company is not functioning properly. The unit is currently under warranty.
Details:
Product: Fiber Laser Source
Purchase Date: [08/04/2024]
Invoice/Order Number: [ XLA/002/24-25]
Serial Number: [Insert Serial Number]
The machine has stopped working and is not operational. I kindly request that you arrange for inspection, repair, or replacement under the warranty terms at the earliest possible convenience.
Please confirm the next steps and any documentation required from my side to process this claim.
Thank you for your prompt assistance.
Best regards,
Image Uploaded by vidyabhushan: