Subject: Unjustified Penalties and Charges on Fully Paid Loans

Name of Complainant Vijay Neware
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijay Neware:

I am writing to express my deep dissatisfaction with the recent experiences I have had with the Ring Loan Pay app. While I have consistently made all of my loan payments on time and have successfully paid off all outstanding loans, I have been shocked to find that I am still being charged exorbitant fines and penalties.

It is disheartening to see that despite fulfilling my financial obligations diligently, I am being subjected to unwarranted penalties that are clearly unjustified. I have attached documents and transaction histories as evidence of my timely and complete payments, and I request a thorough review of my account to rectify this issue promptly.

I believe in maintaining a transparent and fair financial relationship, and I trust that Ring Loan Pay shares these values. I kindly ask that you investigate this matter with urgency and provide me with a comprehensive explanation for these ongoing charges. Additionally, I request an immediate reversal of any erroneously applied penalties and fines to my account.

I value the services provided by Ring Loan Pay and hope that this issue can be resolved promptly. Your prompt attention to this matter is greatly appreciated. Please keep me informed about the progress of the investigation and any steps taken to rectify the situation.

Thank you for your understanding and cooperation.

Sincerely,
[Your Name]
[Your Contact Information]

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