| Name of Complainant | |
| Date of Complaint | July 11, 2025 |
| Name(s) of companies complained against | KFC GURUGRAM GLOBAL |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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Order placed via KFC app on June 17
Cancelled by the store
Refund not received
Grievance ticket raised: 3670501052
Contacted multiple store managers:
9899311530 (switched off)
9467510040 (Kapil Kumar – outdated)
9971720408 (Shailesh Kumar – redirected)
8700810282 (Jatin Singh – switched off)
07518047710 (Shaila – asked to share details)
Subject: Final Escalation – Refund Not Received for Cancelled Order (June 17)
Dear KFC India Support,
I am writing to escalate a refund issue that has remained unresolved despite multiple follow-ups. I placed an order via the KFC mobile application on June 17, which was cancelled by the store. However, the refund has not been processed.
I raised a grievance (Ticket No: 3670501052) and contacted several store managers provided by customer care, but received no resolution. Many of the numbers are either switched off or outdated, and your customer service continues to transfer calls without offering any solution.
Order Details:
Name: Saravanan
Outlet: K.F.C. at GF, Global Foyer, Gurugram
Payment Method: PAYTM
Amount Paid: 711.43
Order ID: #K753009154
I request immediate action and a clear update on the refund status. If this issue is not resolved within 48 hours, I will be forced to file a formal complaint through consumer forums and legal channels.
I need the 3X of my refund amount for the delay of refunding my amount this long time
Regards, Saravanan
9942666698 ,dharshu.dharshini2002@gmail.com
Image Uploaded by SARAVANAKUMAR:
