| Name of Complainant | |
| Date of Complaint | January 19, 2024 |
| Name(s) of companies complained against | |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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Subject: Complaint Regarding Failed Coin Reward Transfers from MY REG MAIL [email protected] reg.
Dear Support Team,
I am writing to express my deep concern and frustration regarding the recurring issues I have been experiencing with the coin reward transfers in your application. As an avid user of your app, I have encountered multiple instances where my attempts to transfer coin rewards have failed, resulting in the return of the coins to my account.
I have been an active user of your application ,and I greatly appreciate the engaging features and rewards it offers. However, the frequent failures and subsequent reversals of coin reward transfers have been causing significant inconvenience and disappointment.
I have attempted to transfer my accumulated coin rewards on several occasions, expecting to enjoy the benefits promised by your app. However, each time I initiated a transfer, I received an error message indicating that Coin had been returned. Subsequently, the coins were returned to my account, leaving me without the intended rewards.
Thank you for your attention to this matter.
Yours sincerely,
MD SAMIM AKTAR
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