| Name of Complainant | |
| Date of Complaint | August 4, 2025 |
| Name(s) of companies complained against | Bill forge |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Airtel Team,
I recently recharged with ₹349 on my Airtel number, which as per your advertisement includes unlimited 5G data in 5G coverage areas.
I have a 5G-enabled smartphone, I am in a full 5G network area, and I see strong 5G signal on my phone. Despite this, I am not getting unlimited 5G data. Either the internet doesn’t work at all, or it is deducting from my 4G data balance.
This goes against what Airtel promises in its offer. I have followed all conditions:
My phone supports 5G
I am in a 5G coverage area
I recharged with an eligible plan (₹349)
Please resolve this issue immediately and activate unlimited 5G data benefits on my number. If not resolved, I will be forced to escalate this to TRAI.
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