Stopped broadband services but continuous raised Outstanding Bill Amount | Airtel Xstream Fiber ID 012446076174_dsl

Name of Complainant Rakesh Kumar Vishwakarma
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh Kumar Vishwakarma:

Hi There ,

I would like to bring in notice that Airtel is no such trustful services now as earlier . I had taken prepaid broadband connection on 24th June 2020 and paid amount for INR 2828 for next 3 months which was ended on 24 sept 2020. after that as It was a prepaid connection , airtel has raised bill again for next 3 months as  it was prepaid connection airtel should not  raise any bill its should e on my choice either I should opt to recharge  for 1 month or any other duration which might be suitable for me . In that when it got delayed Airtel has stopped the broadband services after the grace period but continued raising monthly bill and that should not happen .

if no service then bill . Its totally Airtel end mistake , I availed the services for I already made the payment .

Still I made another payment of INR 502 for October month although services were stopped . Now more than October month I can not pay any amount which is fake bill. Please looking for asap closure of this issue . Thanks

 

Best Regards

Rakesh Kumar Vishwakarma

 

Image Uploaded by Rakesh Kumar Vishwakarma:

Stopped broadband services but continuous raised Outstanding Bill Amount | Airtel Xstream Fiber ID 012446076174_dsl

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