Stashfin charged bounce charges and penalty when I paid emi one. Day earlier to due date then

Name of Complainant Abdul Rauf qazi
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Abdul Rauf qazi:

I been reciving stashfin msgs pay early ur emis pay today pay today everyday I got msg so i paid money in 31 late night u can say 1 sept 1 am I received a msg of thank you your payment received and it showed in app that payment was updated next day i got msg that ur e nach for emi is bounced u need to pay bounce charge of 500 again next day i received a msg forgot paying bounce charge penalty is applied of 500 now u need to pay 1000 rs and bank have charged me 600 for ecareturn charges and hampering my banking and cibil scores i tried calling n msgng them after 5 days i received a call that u hav e to pay the penalty n bounce charges and u should not hv paid emi online if that’s the case y u guys hv kept option of paying emi before due date Andy u keep msgs and ask customer to pay emi beforedue date the company stashfin should revert the bounce charges and penalty and also should pay for bounce ecs charged by bank n compensation for hampering my banking n cibil score

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Stashfin charged bounce charges and penalty when I paid emi one. Day earlier to due date then

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