Starting a Service without express consent and deduction from main balance

Name of Complainant Jitendra Vyas, F/o Saurabh Vyas
Date of ComplaintOctober 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jitendra Vyas, F/o Saurabh Vyas:

On 14th Oct 2018, the following message was received.

MVN GAMES service has been activated @ Rs35.0 for 7day(s).Txn ID S1170178867 ,14Oct18 04:02. Service will be renewed after validity expiry.To use, click http://www.mvngames.com/airtel (data charges apply).To deactivate,call or SMS STOP to 155223. More services? Call 56789

Subsequently, on 21st Oct 2018, the following message was received.

MVN GAMES service has been renewed on your Airtel Mobile@Rs35.0 for 7days.To deactivate, Call or SMS STOP to 155223.

 

In total Rs.70/- had been deducted without subscribing to the services. It may please be credited back to the Main Balance.

Image Uploaded by Jitendra Vyas, F/o Saurabh Vyas:

Starting a Service without express consent and deduction from main balance

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