| Name of Complainant | |
| Date of Complaint | June 29, 2023 |
| Name(s) of companies complained against | Stanzaliving |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have checked in to stanzaliving Sonoma house bangalore on 9th of April. Stanzaliving had a 3 month lock in period. But I was only to stay there in Bangalore for 2months, so i requested them to give me a 2month lock in period. Vivek Agarwal the sales guy had agreed and said the rent and deposit will be increased a bit in this case. He had also sent a mail on this approval. I had informed one month prior to them about my exit. And when I was about to exit i was not able to do it through thier app as the app was still showing 3 month lock in period. I emailed to the operations team and they agreed no need to exit from app, you can just submit the keys and vacate, we will initiate refund. I had vacated the property on 28th of may. I haven’t still got my refund and neither the operations team nor the sales guy are responding to any of my emails and calls and messages. They are supposed to refund me INR 14,000. Vivek Agarwal is the person I spoke to whose contact number is +919205612821.
Image Uploaded by Harish: