Spice jet not providing refund for Flights cancelled due to lockdowns

Name of Complainant Anurag Dwivedi
Date of ComplaintApril 20, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Anurag Dwivedi:

I booked a spicejet flight ticket for 13 may 2020 from mumbai to varanasi but the flight was cancelled due to the lockdown announced all over India and I was said I will be given the refund
in my credit shell of spice jet and if I not use it till 31 march 2021 then the money will be refunded toward my bank account but it has been more than a year and I haven’t got any refund and I also tried mailing them at there customer care but there was no response

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