Spice jet denying Credit shell amount refund

Name of Complainant Surekha R
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Surekha R:

I had booked a Spice jet flight on 15th Sept 2020, PNR # CBBFRJ, but the flight was cancelled. And the amount charged (approximately 7k) was moved to credit shell. I tried using the credit shell for booking another flight but spice jet services were continuously unavailable for coming years and my money was stuck unable to use it. I was asked to contact the agency(clear trip) to get the refund but the . But they too have denied the refund my money. This is fraud by both the parties involved.

Image Uploaded by Surekha R:

Spice jet denying Credit shell amount refund

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