Spice Jet airplines is not providing Compensations for Pre-poned of departure flight and cancellation of Arrival Flight

Name of Complainant Ayush Jain
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush Jain:

Hi,

I have booked the flight in mid of May for Delhi to Dubai and vice-versa from Spice Jet Airline Dated June 07, timings 07:45 AM to 10:10 AM to June 11, timings 11:10 AM to 03:55 PM

On June 05th I got a message from Spice Jet my flight has been preponed 6 hours i,e. 01:10 AM to 03:55 AM reaching early morning in Dubai.

Adding to the above SpiceJet also cancelled the return flight from Dubai to Delhi. So I have to book another flight to Emergency of Emirates which cost me at high prices.

Now when I am calling Spice Jet to compensate me for my amount and also provide me accommodation by reaching early in Dubai Airport as I am having a baby at 09 months old.

SpiceJet is denying that there is nothing in their policy for compensation and accommodation.

They just providing 2000/- vouchers that can only be redeemed in SpiceJet.

I have additionally spent Rs 36,000/- thousand rupees because of Spice Jet issues and that too they are not ready to compensate.

My only ask with Spice Jet is please provide me with my compensation amount.

Image Uploaded by Ayush Jain:

Spice Jet airplines is not providing Compensations for Pre-poned of departure flight and cancellation of Arrival Flight

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