Smartwatch order not confirmed even payment was successful

Name of Complainant Mukesh Kumar
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mukesh Kumar:

I did a smartwatch order on 5th Nov 2021 on fire boltt website whose cost after discount is 5849.10 INR. That same amount has been deducted from my bank and payment also got successful but no order placed shown on the website.
Almost a week passed but no refund is made by them nor the order placed.

Image Uploaded by Mukesh Kumar:

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