| Name of Complainant | |
| Date of Complaint | April 12, 2023 |
| Name(s) of companies complained against | Fireboltt |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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As I order a fireboltt smart watch BSW070 BLACK 1.85 on 29th of March and received it on 30th of March as it was order to gift it my wife on her birthday day after opening the pack on 9th April at 12 O clock i received a smart watch , manual with USB when I switch on the power button the display was not getting ON at all I thought it need to recharge, next day also the same were happen display was not getting on so I don’t want any replacement, i need my money back , below are details of my order invoice no MU2R12223162785, Dated 29/03/2023, customer order no MUM2CO225395, Transportet Ecom express ltd, ,Docket no 9657470434 ,, kindly do the needful and take back the watch and return my money back
Thanks
Justin
Dear Justin
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express