Slow Internet speed of jio and their customer care not doing job on ground Level

Name of Complainant Prince Kumar
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Prince Kumar:

My name is Prince Kumar

Mob:- 9470865394(JIO)

And i am using jio sim since 2 years..but this year i moved to another location which is At:- Sapaha, PS-Baijnathpurp Dist-Saharsa(Bihar).

Where i am facing very slow internet speed related issues with jio from starting of this year.

I made more than 100 clls to jio care till now regarding this issue but care replies “Sir our team is working on issue it will be resolve soon” each and every time i got same answer from jio care. Whenever i asked about specific time to resolve this issues they replied ” Sir we don’t have any information of specific time limit to solve the issue but i assure you it will be resolved soon”. After that i started asking about my complaint number regarding this issue and call which i made than again Jio care not provide my complaints number. And they said “we do not provide complaint number but we can give you a interaction number.” and cll get disconnected.

I also connect jio care at Twitter Handle but we fail to to get resolution of my issue.This is the Last step from me is Consumer Court  to get resolution and Justice regarding Waste my time, money and disrespect from jio care , Not listing and acting on consumer issue, making fake statement and promise with their customers.I hope i will get justice. ThankYou!

Prince Kumar

Gmail:- kumarprince0899@gmail.com

Ph:- 9787317594

Image Uploaded by Prince Kumar:

Slow Internet speed of jio and their customer care not doing job on ground Level

Leave a Reply

Your email address will not be published. Required fields are marked *