Slow Internet speed

Name of Complainant Vinod
Date of ComplaintSeptember 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinod:

hi my name is vinod and i am facing a slow internet problem i have jio’s 498 plan in which it gives me 2Gb per day but they are not providing me proper speed of 4G whenever i download anything it takes alot of time and show me speed around 45 to 80Kb (MAX). they are providing me 2G network  speed instead of providing me 4G speed . i am trying continuously to talk with jio team since last 9 months and whenever i try to chat with them they say sorry you can’t speed due to low optimisation but why when i check my speed in night at 2 to 3 am it shows me speed around 1 mbps but when i check my speed in morning its been stucked on avg of 50kb whole day. please resolve my issue no one in jio office is listening to me i have tried many times to talk with but they didn’t give me any response.

Image Uploaded by Vinod:

Slow Internet speed

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