Name of Complainant | |
Date of Complaint | September 28, 2019 |
Name(s) of companies complained against | Jio |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
hi my name is vinod and i am facing a slow internet problem i have jio’s 498 plan in which it gives me 2Gb per day but they are not providing me proper speed of 4G whenever i download anything it takes alot of time and show me speed around 45 to 80Kb (MAX). they are providing me 2G network speed instead of providing me 4G speed . i am trying continuously to talk with jio team since last 9 months and whenever i try to chat with them they say sorry you can’t speed due to low optimisation but why when i check my speed in night at 2 to 3 am it shows me speed around 1 mbps but when i check my speed in morning its been stucked on avg of 50kb whole day. please resolve my issue no one in jio office is listening to me i have tried many times to talk with but they didn’t give me any response.
Image Uploaded by Vinod: