Sir my coin is going to frozen account how to recover the 9800 amount

Name of Complainant	Sagar Reddy
Date of Complaint	November 15, 2023
Name(s) of companies complained against	Jio
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sagar Reddy:

Sir I am investing 7k amount but not refunded sir plz pronze account to available balance transfer

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