SIM out of service & no support in SIM swap

Name of Complainant Ankesh Kumar
Date of ComplaintFebruary 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankesh Kumar:

Hi,

My Airtel postpaid number 8334844416, (used for office works) is suddenly out of service since 14th Feb’23.
There is no postpaid airtel store nearby my district chatra(825401), Jharkhand.
Nearest store is 150 km away & customer care told me to travel & and get it done and they cannot do anything. My work is hampered and I am not in position to travel.
Why would I spend 2000 rupees in travelling, 2 days of time & energy when the issue is not my fault.
Beside that Airtel is billing me for this period, is it justified?
Due to Airtel service limitation/constraint, why would I suffer.
Please look into and serve me justice.

Image Uploaded by Ankesh Kumar:

SIM out of service & no support in SIM swap

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