| Name of Complainant | |
| Date of Complaint | May 6, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am holding an Airtel pre-paid number 9890500871 which has abruptly stopped functioning. I last had done a recharge of Rs 398 on 23rd April 2020 the very next day the SIM got deactivated. I did try to swap the SIM to different slot as well as phone but didn’t help. I need this SIM to be working as this is my Primary Internet source. Currently, I am managing it via my Vodafone number.
Due to COVID-19, I am unable to reach anyone at Airtel. I will be obliged if somebody can help and fix this. If any information is required please let me know I will more than happy to support. Also, when I initially tried sending the mail to 121@in.airtel.com I received a reply stating that my Email ID is not registered. I remember while I purchased this SIM here I did give the same email id from which I am sending this mail.
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