signal not available since very long time, payment bill stopped and connection disconnected permanently

Name of Complainant Kiransinh V Parmar
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kiransinh V Parmar:

Many mails wrote to airtel, personal visits, no result in service- only result 21 year customer relation break as I have stopped payment for no signal on my cell number. Post paid connection in Gujarat.

Since more then three years I was waiting that company-Airtel- resolve my problem on signal not available in my house, it is available outside house. Only promises given, I tried to convert it in Prepaid so my monthly charges comes down in this situation, they have collected three months payment , then they did not converted my Post paid to Pre paid, but disconnected the service permanently, i am ready to pay the outstanding as on that time,but now asking that if I need the connection , it can be available by paying Premium (ON) charges and re-connection charges. What a strange. ARE THEY MAKING CUSTOMER FOOL ?

Image Uploaded by Kiransinh V Parmar:

signal not available since very long time, payment bill stopped and connection disconnected permanently

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