Showing transaction failed but money is transferred

Name of Complainant TANMOY SUTRADHAR
Date of ComplaintApril 13, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by TANMOY SUTRADHAR:

In 9th April 2023 1:45 pm I have pay amount of Rs.160 from my Amazon pay in a petrol pump upi name ADHOC, Reference no. 309922256294 but the transaction show me faild then i have pay again but my bank account debited twice of Rs.160. Then i call in Amazon customer care and customer executive name swati told me to i have given back money of Rs.160 in 13th April,2023. Now today 13th April,2023 when i call Amazon pay customer care executive they denied to refund of Rs.160.

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