Short delivered by Nykaa Man

Name of Complainant ROHAN KURIAN
Date of ComplaintNovember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ROHAN KURIAN:

I had ordered 2 pairs of Puma Shoes ( 1. red coloured, 2. Black coloured) from Nykaa Man App on 27th October. I received a box on 1st Nov’22. On opening the box, I got 2 Puma shoe boxes, one had the black shoe and the there box was empty. I raised a complaint to Nykaa Man on the same day and was issued a ticket no: 6672935777 for my complaint. After multiple follow up over the next 2 weeks, I was told the Nykaa had shipped the product accurately and my complaint was rejected. I have had multiple calls with them but the issue remains unresolved. I demand that Nykaa Man refund the amount of the missing shoe ( Rs.5519.00)

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