| Name of Complainant | |
| Date of Complaint | September 28, 2020 |
| Name(s) of companies complained against | BSI Drilling Equipment LLP |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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P.S. You received this message because Amazon.com received the following
message:
Date: Wed, 23 Sep 2020 14:06:44 +0530
From: Sales Team <[email protected]>
To: <[email protected]>
Subject: RE: ORDER # 405-5199781-3475503, Hariom Handicraft KendalWood Furniture Solid Sheesham Wood Sofa Set | Wooden Sofa Set | Living Room Furniture (3+1+1 with Center Table)
Please provide the email id’s of your top authority so that will send email to them as I don’t think team of your people are capable to handle the issue.
Regards,
lokesh
From: Sales Team [mailto:[email protected]]
Sent: 22 September 2020 13:09
To: ‘[email protected]’
Cc: ‘[email protected]’; ‘[email protected]’
Subject: RE: ORDER # 405-5199781-3475503, Hariom Handicraft KendalWood Furniture Solid Sheesham Wood Sofa Set | Wooden Sofa Set | Living Room Furniture (3+1+1 with Center Table)
Please stop making the stories and let me know the status of our material I have already paid for that and you people are making us fool from last one week.
Now its high time we are feed up with the stories of your team can you please arrange the higher authority call back to me on my cell number +91
9029037071 as I don’t have trust on your team as everyone is coming with the new stories today I received the call from one madam and she is saying that shipment still not dispatched but on your tracking id its showing that its laying at Chennai ware house. So, please let us know how we can trust on Amazon your representative is saying that shipment not shipped yet and online its showing something as. I have never expected this type of nonsense from amazon now I am feeling that your team is really harassing me I need the compensation of the same and giving you final 2 days’ time please resolve the issue or will go to the court as I am not going to cancel my order as its already one month is over and I have paid you advance for the same 34999/- is not a small amount.
The behaviour of your team is pushing me to take the Legal action against amazon as its pure cheating and 420 done by amazon know I am losing my faith from Amazon.
I need the solution instead of new stories so please do your work properly and stop spoiling the name of amazon. Should I put on tweeter and other online portal???
This is the way you are treating your customers??? Every day following this issue is my big task. I will see my work or need to run behind you guys. I am wasting my time and energy on the same from last one week its showing the poor performance of amazon customer care team they are not doing their job properly that’s why we are suffering
Regards,
Lokesh
+91 9029037071
From: Sales Team [mailto:[email protected]]
Sent: 21 September 2020 14:15
To: ‘[email protected]’
Cc: ‘[email protected]’; ‘[email protected]’
Subject: ORDER # 405-5199781-3475503, Hariom Handicraft KendalWood Furniture Solid Sheesham Wood Sofa Set | Wooden Sofa Set | Living Room Furniture
(3+1+1 with Center Table)
Dear Sir / Madam,
We have placed the order no # 405-5199781-3475503, Hariom Handicraft Kendal Wood Furniture Solid Sheesham Wood Sofa Set | Wooden Sofa Set | Living Room Furniture (3+1+1 with Center Table) and we have paid 34999/- on the time of order. As per Amazon the Dispatch estimate: Tuesday 25 August 2020 – Tuesday
8 September 2020 but till the date we have not received the shipment. It’s really horrible and not easy to digest that Amazon poor performance. I have made the call on 19th of Sep 2020 and your customer care team person ensure me that material will be delivered within 2 days but again you team is fail to deliver the same. Today again I have made the call to customer care team but and your representative is saying another story that she is not able to track the shipment.
Its first time we have seen poor performance of Amazon team and I am not happy with the answer of your representative. Now we are losing our trust and faith from Amazon as I am not getting proper feedback and current status of shipment as per your Tracker ID its showing that material is laying in Chennai at your ware house. I need the compensation on the same as I am feeling mentally harassment from amazon team. Request you to kindly look into the matter seriously and update me with in 24 Hrs otherwise will take the legal action against Amazon. Now I am totally feed-up with the stories of amazon team please do the needful.
Shipping Tracking details mentioned below for your record Tracking ID:
1337496138672
Shipped with Delhivery
Tracking ID: 1337496138672
Wednesday, 16 September
3:35 PM
Delay Delivery on customer request
Chennai, Tamil Nadu IN
Tuesday, 15 September
5:09 PM
Package arrived at a courier facility
Chennai, Tamil Nadu IN
11:04 AM
Package has left the courier facility
Chennai, Tamil Nadu IN
Monday, 14 September
7:28 PM
Package arrived at a courier facility
Chennai, Tamil Nadu IN
6:41 PM
Delay in delivery due to external factors
Hoskote, Karnataka IN
9:32 AM
Package has left the courier facility
Hoskote, Karnataka IN
Sunday, 13 September
1:03 AM
Package arrived at a courier facility
Hoskote, Karnataka IN
Friday, 11 September
1:30 AM
Package has left the courier facility
Jaipur, Rajasthan IN
Thursday, 10 September
5:18 AM
Package arrived at a courier facility
Jaipur, Rajasthan IN
Wednesday, 9 September
5:25 PM
Delay in delivery due to external factors
Sardarshahr, Rajasthan IN
1:08 PM
Package has left the courier facility
Sardarshahr, Rajasthan IN
Tuesday, 8 September
4:09 PM
Package arrived at a courier facility
Sardarshahr, Rajasthan IN
Sunday, 30 August
Package has shipped
Regards,
Lokesh Bagri
+91 9029037071
Image Uploaded by Lokesh:
