| Name of Complainant | |
| Date of Complaint | August 1, 2023 |
| Name(s) of companies complained against | Shine.com HT Media |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Cheated through there hidden charges and before every payment, they said it is last payment you need to pay. They are cheating people in the name of HT media.
On 28 and 31 July, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account, I would have to pay Rs.3327. I made the payment and was connected to another person(Aman).
Aman, Umesh and Virendra asked me to make more payments cumulatively worth around Rs.60000 on incremental stages without revealing the full details of all the payments.
First I was asked to make a payment of Rs. 8151 for educational verification.
Then I was asked to make a payment of Rs. 14724 for company verification.
But then sent another request of Rs. 33746 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.
But here comes the shocker, finally the executive asked me to make the payment of Rs. 42354 to make the profile live.
And this is when I had it. I just didn’t want the service at all. It doens’t make sense.
I just said please don’t give me the services, to which he said that we don’t refund the money. But the profile won’t be live until Rs. 42k aprox. is paid.
So, I was left in a limbo and frustation, I can’t get the refund, I can’t have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.
Date of experience: July 28, 2023
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