| Name of Complainant | |
| Date of Complaint | July 31, 2023 |
| Name(s) of companies complained against | Onecard |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Since two months I have been telling them to close my time but they are not closing my card please take note of this i requed please close my credit card account
card no 4022750165826781 Name RAMU DASHARATH THAKUR
Hi Ramu,
Greetings from FPL Technologies!
We completely get you here and thank you for allowing us the time to have a conversation over the call.
Please remove any account-specific info shared here in order to avoid any fraudulent mishaps as this is a social platform.
As discussed, please clear your outstanding wholly for further proceedings. Once you’ve done the same, kindly notify us at ‘help@getonecard.app’ with your registered email ID and we’ll help you ahead with your request for account closure.
Thanks and Regards,
FPL Technologies
Hi Ramu,
Greetings from FPL Technologies!
We responded back to you under ticket ID 3286594, 2 months ago (Sun, 28 May 2023 at 3:28 PM).
As per our records, we regret to inform you that the FD amount has been liquidated and blocked from our side as there was no repayment done for 2 months for the amount of INR 3447.4165/-.
Further, your account will be closed in the coming time frame and reported to credit bureaus and it will reflect in your credit report within 60-90 days.
Thanks and Regards,
FPL Technologies