| Name of Complainant | |
| Date of Complaint | December 9, 2023 |
| Name(s) of companies complained against | XIOMI - MI TV |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Support Team,
I would like to inform you that I purchased MI 4C Pro 32 Inch TV offline on 19th feb 2023 and my product is under warranty.Still I am not getting any support from the company to fix the issue of my TV.
I have attached the TV issue and invoice of the product for your reference.
Following are the details :
Product Detail : MI 4C Pro 80 CM(32 inch) HD Ready LED Android smart TV
SN : 21827/106109722526
Request raised on : 20th November 2023
Service Token No : M7032082
Issue Detail : When we turn on the TV, some RGB colors(Red,Green,Yellow) start blinking on the screen and most of the time scrollbar in the TV automatically starts moving downwards.
Executive visited: Customer executive visited, recorded the issue and said that some parts will have to be replaced and we will have to get it from the company.
Service center Response : Service center team closed my ticket after two-three days without giving any reason to me.
Service center detail : Lendmark Electronics Service ,C-179 second floor Sector 10 noida , GAUTAM Budh Nagar -201301
Dealer detail from where I purchased the TV: Champaran Electronics Pvt. ltd. , B 1266/67 New Ashok Nagar Delhi-110096
Toll Free Number Experience : I dialed the toll free number 1800 103 6286 and shared the issue details and they said that we have noted your issue and generated a New ticket no but till now I haven’t received any ticket no.
My Address : H.No 5B Jagriti Apartment Sector 71 Noida, Near Noida metro-61
Contact No : 9015256854
