Service issue worst service

Name of Complainant Vineet ojha
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vineet ojha:

  • Dear Gopal

    Good Morning
    Would like to update, ur customer care services are 3 rd class no one have the knowledge.
    History..called yesterday in morning 8 o’clock for my dongel no where not able to use net, as per instruction addded 15 Gb data, 2nd time called lady told clear outstanding 410 same thing cleared again called person told clear 542 outstanding, cleared same thing again called that person told need to add 99 will chargeble , ok go head , again called told wait 4 hrs but issue not resolved again called told wait 24hrs issue not resolved called today in morning told wait.
    Gopal ji what is happening and such kind of service s giving to customer in this pandemic where customer doing work from home, very bad ,pleas audit my calls and resolve other wise will go in court and raise the request.
    Again pad 1047 but issue not resolved yet.
    My no 9650892836
    Dongel no.  7058696046
    Reminder
    Show quoted text

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Service issue worst service

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