Service hold request for 3 month was not placed and balace deducted.

Name of Complainant Amit Verma
Date of ComplaintMarch 15, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Amit Verma:

  1. I requested through a call to hold my services for 3 months. The Videocon D2H associate took my request and ensured me that he is placing a service request and 25 rupees will be deducted from my account for this request and the service will be on hold for 3 months. However the request was not placed. I called after three months to unhold my subscription since I had re-installed my Videocon d2h after construction work was done at home. I have already called multiple times to get the issue resolved however every time I call, videocon d2h associates disconnect my call and I am not getting any satisfactory response.
  2. My customer ID is 300008158.

Image Uploaded by Amit Verma:

Service hold request for 3 month was not placed and balace deducted.

Leave a Reply

Your email address will not be published. Required fields are marked *