Service engineer damaged the product

Name of Complainant Suman Kumar
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Suman Kumar:

Dear sir/Ma’am,

I raised Air conditioner cleaning service from Samsung care team and engineer Rajesh (9955431435) assigned for the same. Rajesh asked me to pay extra money for a good cleaning service that i denied. In between he damaged so many product of AC and left my home on word “Cleaning has been done, it will work after 2 hour, once you confirm then only Rajesh will close the ticket of cleaning.”
Now Rajesh is not responding the call and service center ask me to pay 4500/. The thing is that , cleaning has started on working condition then why its not working after cleaning and why i will pay any cost to service center on the fault of engineer.
Please help me to come out from this fraud behavior of service engineer Rajesh.

Image Uploaded by Suman Kumar:

Service engineer damaged the product

Leave a Reply

Your email address will not be published. Required fields are marked *