| Name of Complainant | |
| Date of Complaint | August 13, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- I don’t understand. I did a 1.5g data bundle for one month with 1000naira. I didn’t turn on my data cause I was using the office ntel WiFi.
- The WiFi data finished and I switched to my data and immediately I got these messages.
- As you can see in the screen shots, I did the data 48mins ago. I turned on my network about 30mins ago and in less than five minutes.. 1.5g gone…
- Now I did not have any background app open, I didn’t have any app open. I only opened chrome to use Google search and it refused to load and said no data.
- Please I need this resolved as soon as now cause it is not funny. I used my last 1k so I can do some searches online. I don’t want to have to visit social media on this cause this is the first time it is happening to me. But na so MTN take start and now I switched to airtel. I don’t want to believe all networks are the same
- Please explain and rectify
