Sent Refurbished phone instead of new order

Name of Complainant Abhay Ranjan
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhay Ranjan:

I have purchased a iphone 12 mini from flipkart 2 months back. During order the description and details shown in phone was Brand new . Recently i came to know that my phone is refurbished not new.
Serieal no of the phone starts with F is refurbished and my phone serial no starts with F.

Image Uploaded by Abhay Ranjan:

Sent Refurbished phone instead of new order

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