Sending of wrong item and no refund or exchange

Name of Complainant Swapnaneal Sarkar
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnaneal Sarkar:

I ordered ketchup packs and received cocolate syrup. Upon contacting the customer service they tell me to give bank detailed and they won’t return my money in Amazon pay and won’t even exchange the wrong product.

Image Uploaded by Swapnaneal Sarkar:

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