| Name of Complainant | |
| Date of Complaint | January 11, 2023 |
| Name(s) of companies complained against | Zenyenterprises franchise |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The courier company named “Delhivery” has delivered a package which says cash on delivery Rs.600. This is not an order made by me. Added to this the delivery was done without following any of the normal protocols that the courier company named “Delhivery” usually follows. i.e. sms of the update that a package is out for delivery with the number of the delivery executive. Zero regular protocols were followed indicating that this is a scam & that the courier company seems to be hand in glove with the scammer.
The Seller’s address is not mentioned on the package but after tracing the delivery details on the courier company’s (Delhivery) app the seller’s name has been identified as “ZENYENTERPRISES FRANCHISE”
They have send a fit skin compact which cost Rs.50 and have collected Rs.600 for the same from a family member at my address while I was at office. I did not receive any call indicating that he has reached my address as they usually do.
1. I lost Rs.600 to an order I did not place
2. The courier company seems to be very suspicious in this process and when I raised a ticket they have said they cannot be anything and the seller has to be contacted without any details to reach the seller
3. There was no return address on the package as there usually is
Attaching images for proof
Image Uploaded by Priti Ram:
With me also happen, delhivery is included in this, when i call they say their duty is to deliver only not concern about any fraud,they say why u collect, please stay away from delhivery