| Name of Complainant | |
| Date of Complaint | January 9, 2023 |
| Name(s) of companies complained against | Zenyenterprises franchise |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
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The courier company named “Delhivery” has delivered a package which says cash on delivery Rs.500. This is not an order made by me. Added to this the delivery was done without following any of the normal protocols that the courier company named “Delhivery” usually follows. i.e. sms of the update that a package is out for delivery with the number of the delivery executive. Zero regular protocols were followed indicating that this is a scam & that the courier company seems to be hand in glove with the scammer.
The Seller’s address is not mentioned on the package but after tracing the delivery details on the courier company’s (Delhivery) app the seller’s name has been identified as “ZENYENTERPRISES FRANCHISE”
They have send a set of pens which cost Rs.25 and have collected Rs.500 for the same from a family member at my address while I was at office. I did not receive any call indicating that he has reached my address as they usually do.
1. I lost Rs.500 to an order I did not place
2. The courier company seems to be very suspicious in this process and when I raised a ticket they have said they cannot be anything and the seller has to be contacted without any details to reach the seller
3. There was no return address on the package as there usually is
Attaching images for proof
Image Uploaded by Sannita S: