| Name of Complainant | |
| Date of Complaint | August 3, 2023 |
| Name(s) of companies complained against | State Bank of India |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Council,
I was using SBI Fastag which was provided to me when I bought a new car from ABT Maruti – Sriviliputhur – Virudhunagar District. Since I was not happy with the service provided by SBI I want to surrender it. But I tried many number of times in app and in the portal but I am unable to proceed due to an error. “Cancelled Cheque Leaf image already updated, Kindly contact help desk team”. When I tried reaching out the customer care, again they are asking me to visit the branch and when I asked the branch they are asking me to connect with the Customer Care. As an individual how many times I should be roaming to surrender a fastag.
Requesting the honourable consumer court to intervene here and sort this out.
