| Name of Complainant | |
| Date of Complaint | December 13, 2023 |
| Name(s) of companies complained against | SBI credit card |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
This is regarding the SBI credit card I use. For the month of November I am having a due amount of 14982/- with due date as 6th December in which one order was for Flipkart with amount 8148/-. I have cancelled that order and the full refund has received to my account on 29th November. I paid the balance due amount of 6834/- on 4th December. So there was no due amount as of 6th December on my card. To my suprise, they have charged a late fee of 750/- and a IGST of 135/- on this card. So a total amount of 885/- has been debited to my account on 10th December.
The customer care person is telling I have not paid the minimum amount of 9142/- on this card as on due date. That’s why the late fee has been charged. I feel this is very illegal to charge the late fee even after getting the full due amount well before due date.
Please help me to get late fee charges refund.
Regards,
Jayakumar
