| Name of Complainant | |
| Date of Complaint | June 12, 2023 |
| Name(s) of companies complained against | SBI card |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Extract of a mail sent to SBI Card (Mail id : PRIME.card@sbicard.com) on 11.12.2021 at 10:48:53
“I have been writing and making several phone calls to you all for more than one year (since middle of year 2020) to fix my transaction nuisance created by you only.
I have been paying you for any purchases I made.
If you go through my mails and recorded voice calls made, you will find that my intention to pay you is clear, even I requested to cancel my cards but no action was taken at that time.
It is very clear to my mind that I will not pay for the fictitious amount created by you.
I had given you several time lines also to clear my account but no action was initiated by you and the figure kept mounting.
When I stopped using my credit card you started to take action and that is wrong action also.
Instead of rectifying your fictitious entries made in my account you are trying to extort money from me.
I once again request you to clear my account without further delay.
Awaiting an early and positive reply from you.”
Image Uploaded by ASHOK PANDEY:
Hi Ashok, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1211004?